Activity Program FAQs

Points
Contact Information

Points

Is the program taxable?

No. This program is free of charge. When you reach each level and earn credits (which are used toward rewards), you will be taxed. This credit value is grossed up so that your tax net is zero.

What will I see on my paycheck?

When you reach each level, the credit values will be reflected on your paycheck. This credit value is grossed up so that your tax net is zero.

  • Level 1: $10
  • Level 2: $15
  • Level 3: $20
  • Level 4: $30

How many points get me to the next level of rewards?

  • Level 1: 1,000 points
  • Level 2: 5,000 points
  • Level 3: 10,000 points
  • Level 4: 15,000 points

For more information on the reward levels, check out the Virgin Pulse brochure.

Important note for current Virgin Pulse participants: On August 1, the Well-being Hub will automatically reset and all participants will return to Level 0.

Contact Information

I’m having trouble registering on the Virgin Pulse site. Whom do I contact?

Contact Virgin Pulse Support at [email protected] or 1-888-671-9395.