The information on this page is for regular employees. If you’re a SelectTime or seasonal employee, visit the benefits site for you.

Submitting Claims

Submitting expenses and claims is easy. Here’s how:

Medical Claims
Spending Account Reimbursement
Health Savings Account Reimbursement

Medical Claims

When you go to your doctor or hospital, you’ll likely be asked for your medical insurance card. Your card lets your provider know that you have medical coverage as well as what is typically covered under your medical plan. It also allows your provider to submit claims on your behalf directly to your medical plan.

Once a claim has been submitted, your medical plan will determine how much money they will pay the provider directly and how much you owe based on the type of plan you have and whether you’ve met your deductible or out-of-pocket maximum.

If you have questions about a claim or medical bill, contact Accolade.

Spending Account Reimbursement

Swipe and save with the YSA debit card

If you contribute $150 or more to your Health Care Flexible Spending Account (FSA), you will receive a Your Spending Account™ (YSA) debit card that you can use to pay for most eligible health care expenses. The amount is automatically deducted from your account. But always save your receipts. In many cases, you will still have to submit receipts for verification.

Note: The YSA debit card is available only for the Health Care FSA. A debit card is not available for the Dependent Care FSA.

If you do not have a debit card, just pay for the expenses, keep a receipt, and submit a claim for reimbursement.

Keep track of your expenses

Save your receipts, itemized invoices, and the explanation of benefits (EOB) statements that you receive from your health plan. You will need this documentation when you submit claims for reimbursement and verification.

Health Savings Account Reimbursement

Here's how to submit a request for reimbursement.