Virtual counseling

Teladoc

Cigna or UHC medical plan members age 13 and older have access to Teladoc, which offers virtual counseling services to both adults and children ages 13 and older.

You can get started with Teladoc by activating your account online, calling 800-TELADOC (800-835-2362) or downloading the Teladoc mobile app via the iTunes Store or Google Play.

Talkspace

If you’re a Cigna or UHC member, you can access Talkspace through your medical plan. Talkspace lets you connect with a licensed therapist via private texting and live video sessions. You also have access to psychiatrist services and other online resources.

Once you register with Talkspace, you can:

• Find a therapist using the online matching tool.
• Start therapy within hours of choosing a therapist.
• Receive daily responses.
• Schedule live video sessions (when needed).
• Download the Talkspace app.

To get started, log in to mycigna.com, go to the Latest Updates section and select See Details in the New Virtual Behavioral Providers section.

Telemedicine

If you're enrolled in a Kaiser plan, you have access to telemedicine services directly through Kaiser’s appointment call center. When you call in, you'll be given the option of having a telephone or video visit. There is no cost for these visits.

• Kaiser Northern California: 800-464-4000 (Group number 34125)
• Kaiser Southern California: 800-464-4000 (Group number 128242)
• Kaiser Georgia: 404-261-2590 (Group number 10646)
• Kaiser Hawaii: 800-966-5955 (Group number 10763)

Crossover Health Center

The Crossover Health Center, Intuit’s private health center, gives Mountain View and Bay Area employees VIP access to a highly skilled team of physicians and providers who deliver complete, concierge-style health care services, including mental health services when you need someone to talk to. 

Crossover Health offers support through:

• Behavioral health visits
• Psychiatry care
• Health coaching