The information on this page is for regular employees. If you’re a SelectTime or Seasonal employee, visit the Benefits site for you.

Virtual counseling

If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.

Sometimes it’s hard to find the time to make an appointment and fit it into your schedule. We’ve all been there. Taking care of your mental health shouldn’t come with additional challenges. That’s where telemedicine comes in. Through telemedicine, you have access to virtual counseling services when and where it’s convenient for you.

You can talk to a licensed behavioral health professional who can help you with feelings of stress and anxiety, depression, and relationship challenges. If needed, you can also schedule a virtual visit with a psychiatrist to get a diagnosis and/or prescription.

You pay $0 for virtual counseling sessions.

If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.


Eligibility for telemedicine programs is based on your medical plan enrollment or work location.

How it works

Cigna and UnitedHealthcare Plans


Cigna or UHC medical plan members age 13 and older have access to Teladoc, which offers virtual counseling services to both adults and children ages 13 and older.

You can get started with Teladoc by activating your account online, calling 800-TELADOC (800-835-2362) or downloading the Teladoc mobile app via the iTunes Store or Google Play.


If you’re a Cigna or UHC member, you can access Talkspace through your medical plan. Talkspace lets you connect with a licensed therapist via private texting and live video sessions. You also have access to psychiatrist services and other online resources.

Once you register with Talkspace, you can:

  • Find a therapist using the online matching tool.
  • Start therapy within hours of choosing a therapist.
  • Receive daily responses.
  • Schedule live video sessions (when needed).
  • Download the Talkspace app.

To get started, log in to, go to the Latest Updates section and select See Details in the New Virtual Behavioral Providers section.

Kaiser Permanente


If you're enrolled in a Kaiser plan, you have access to telemedicine services directly through Kaiser’s appointment call center. When you call in, you'll be given the option of having a telephone or video visit. There is no cost for these visits.

  • Kaiser Northern California: 800-464-4000 (Group number 34125)
  • Kaiser Southern California: 800-464-4000 (Group number 128242)
  • Kaiser Georgia: 404-261-2590 (Group number 10646)
  • Kaiser Hawaii: 800-966-5955 (Group number 10763)

Mountain View and Bay Area Employees (or those who work or live within 20 miles of Mountain View or the Bay Area offices)

Crossover Health Center

The Crossover Health Center, Intuit’s private health center, gives Mountain View and Bay Area employees VIP access to a highly skilled team of physicians and providers who deliver complete, concierge-style health care services, including mental health services when you need someone to talk to. 

Crossover Health offers support through:

  • Behavioral health visits
  • Psychiatry care
  • Health coaching


Explore mental health topics through Crossover Health's What's on Your Mind? website.

Where to get help

Lyra Health
Visit website

800-TELADOC (800-835-2362)
Visit website

Plan/Group Number: 3331771
Pre-member Phone 888-806-5042
Pre-member website
Member Phone 800-244-6224
Member website

UHC Network Plan
Plan/Group Number: 711734
Pre-member Phone: 833-993-0861
Pre-member website 
Member Phone 833-993-0861
Member website

Kaiser Northern California
Plan/Group Number: 34125
Visit website

Kaiser Southern California
Plan/Group Number: 128242
Visit website

Kaiser Georgia
Plan/Group Number: 10646
Visit website

Kaiser Hawaii
Plan/Group Number: 10763
Visit website

Crossover Health Center
Visit website

HR Connect
Visit website
This site is only accessible within the firewall.