Talk with Someone

All of us have moments when life gets tough. Sometimes you just need someone to talk to. Because taking care of your mental health is important.

Talk to an Expert

Optum, Intuit's Employee Assistance Program (EAP) provider, is ready to help with small issues, big problems and everything in between, such as:

  • Developing resilience and managing stress
  • Improving relationships at home or work
  • Getting past emotional issues or grief
  • Addressing depression, anxiety or substance use issues

Who's Eligible

All employees, interns, co-ops and seasonal employees, as well as eligible family members, are eligible.

You have access to six free, confidential counseling sessions (virtual sessions or in person) for each need that you have, each fiscal year.

Get Started

Call 1-866-240-3364 anytime for confidential help.

Once you’ve completed your six free sessions, additional sessions are covered under your medical plan at the specialist rate. You must choose a provider who’s in your medical plan’s network.

Telemedicine

Sometimes it’s hard to find the time to make an appointment and fit it into your schedule. We’ve all been there. Taking care of your mental health shouldn’t come with additional challenges. That’s where telemedicine comes in. Through telemedicine, you have access to virtual counseling services when and where it’s convenient for you.

You can talk to a licensed behavioral health professional who can help you with feelings of stress and anxiety, depression and relationship challenges. If needed, you can also schedule a virtual visit with a psychiatrist to get a diagnosis and/or prescription.

Cigna or UHC Plans

If you’re enrolled in a Cigna or UHC medical plan, you have access to Teladoc, which offers virtual counseling services to both adults and children ages 13 and older. You can get started with Teladoc by activating your account online, calling 1-800-TELADOC (1-800-835-2362) or downloading the Teladoc mobile app via the iTunes Store or Google Play.

Cost

  • Cigna Managed Network Plan: You pay a $20 copay per session.
  • UnitedHealthcare Network Plan: You pay a $15 copay per session.
  • Cigna Choice Fund with HSA: You pay 10% of the cost after you meet the deductible.

Kaiser

If you're enrolled in a Kaiser plan, you have access to telemedicine services directly through Kaiser’s appointment call center. When you call in, you'll be given the option of having a telephone or video visit. There is no cost for these visits.

  • Kaiser Northern California: 1-866-454-8855
  • Kaiser Southern California: 1-833-574-2273

Who's Eligible

Teladoc is offered as part of your Intuit medical benefits at no cost to you or your covered dependents ages 13 and older. Get started by activating your account and requesting an appointment.

Crossover Health Center (Bay Area)

The Crossover Health Center, Intuit’s private health center, gives you VIP access to a highly skilled team of physicians and providers who deliver complete, concierge-style health care services, including mental health services when you need someone to talk to. You can also explore mental health topics through Crossover Health's What's on Your Mind? site.

Crossover Health offers support through:

  • Behavioral health visits
  • Psychiatry care
  • Health coaching

Who's Eligible

All regular employees, globally. Get started by registering as a member and setting up your appointment.

Crisis Prevention

If you’re in need of immediate help, call the Suicide Prevention Hotline at 1-800-273-TALK.