The information on this page is for regular employees. If you’re a SelectTime or seasonal employee, visit the benefits site for you.

Find 24/7 Support Resources

If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.

Sometimes it’s hard to find the time to make an appointment and fit it into your schedule. We’ve all been there. Taking care of your mental health shouldn’t come with additional challenges. That’s where telemedicine comes in. Through telemedicine, you have access to virtual counseling services when and where it’s convenient for you.

You can talk to a licensed behavioral health professional who can help you with feelings of stress and anxiety, depression and relationship challenges. If needed, you can also schedule a virtual visit with a psychiatrist to get a diagnosis and/or prescription.

There is no cost to you for virtual counseling sessions. (There is no cost to Cigna Choice Fund with HSA members after the deductible is met.)

If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.

Eligibility

Eligibility for telemedicine programs is based on your medical plan enrollment or work location.

How It Works

Cigna and UnitedHealthcare Plans

Teladoc

Cigna or UHC medical plan members age 13 and older have access to Teladoc, which offers virtual counseling services to both adults and children ages 13 and older.

You can get started with Teladoc by activating your account online, calling 1-800-TELADOC (1-800-835-2362) or downloading the Teladoc mobile app via the iTunes Store or Google Play.

Cigna

Talkspace

If you’re a Cigna member, you can access Talkspace through your medical plan. Talkspace lets you connect with a licensed therapist via private texting and live video sessions. You also have access to psychiatrist services and other online resources.

Once you register with Talkspace, you can:

  • Find a therapist using the online matching tool.
  • Start therapy within hours of choosing a therapist.
  • Receive daily responses.
  • Schedule live video sessions (when needed).
  • Download the Talkspace app.

To get started, log in to myCigna.com, go to the Latest Updates section and click “See Details” in the New Virtual Behavioral Providers section.

Kaiser

Telemedicine

If you're enrolled in a Kaiser plan, you have access to telemedicine services directly through Kaiser’s appointment call center. When you call in, you'll be given the option of having a telephone or video visit. There is no cost for these visits.

  • Kaiser Northern California: 1-866-454-8855
  • Kaiser Southern California: 1-833-574-2273
  • Kaiser Georgia: [PHONE NUMBER?]

Mountainview Employees

Crossover Health Center

The Crossover Health Center, Intuit’s private health center, gives Mountainview employees VIP access to a highly skilled team of physicians and providers who deliver complete, concierge-style health care services, including mental health services when you need someone to talk to. 

Crossover Health offers support through:

  • Behavioral health visits
  • Psychiatry care
  • Health coaching

Resources

Explore mental health topics through Crossover Health's What's on Your Mind? website.

Where to Get Help

Teladoc
Telemedicine
Phone 1-800-TELADOC (1-800-835-2362)
Visit website

Cigna
Plan/Group Number #3331771
Contact Accolade for questions about your medical plan
Visit Accolade's website

UHC Network Plan
Plan/Group Number #711734
Contact Accolade for questions about your medical plan
Visit Accolade's website

Kaiser (Northern & Southern California & Georgia employees)
Plan/Group Number #34125
Phone 1-800-464-4000
Visit website

Crossover Health Center
Phone 1-650-772-6131
Visit website

HR Connect
Visit website
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