Lyra Health, Intuit’s EAP provider, is ready to help with small issues, big problems, and everything in between. Lyra provides free, confidential, evidence-based mental health care for you and your family—when and how you want it. Whether you’re feeling stressed, anxious, or depressed, support from Lyra can get you back on your feet.
As an eligible employee, you, your eligible dependents, and your spouse or domestic partner can each access 12 coaching or therapy sessions per year at no cost to you.
If you, a loved one, or friend is experiencing a mental health crisis, phone or text 988 for immediate, confidential help, 24/7.
Regular employees, your spouse or domestic partner, and your dependents under age 26.
How It Works
Lyra can help you with common behavioral issues that can be treated through short-term outpatient care, including:
- Parent and caregiver stress
- Anger management
- Anxiety and depression
- Substance use
- Sleep disorders
- Work stress and burnout
- Relationship challenges
Lyra makes it easier to find and receive confidential, personalized mental health care. Their online platform allows you to sign up in just a few clicks, find the right coach or therapist for your needs, and quickly book an in-person appointment or a session via live video.
As you near your 12 free sessions, your provider will work with you to see if you meet the clinical criteria for extended care. If you are enrolled in UHC or Cigna and your provider determines that it is necessary for you to receive additional treatment, you can continue treatment with Lyra through your medical plan, as a behavioral health visit with an in-network provider, at no additional cost. (For the Cigna Choice Fund with HSA, the plan pays 100% after you meet the deductible.)
For members enrolled in Kaiser or not enrolled in an Intuit health plan, your Lyra provider will work with you to determine the best care approach as you near the end of your 12 sessions. Your 12-session benefit resets on August 1 of each year.
Wellness & Preventive Care
Evidence based self-care. Access a rich library of research-based self-care resources. Tap into guided meditations, how-to videos, and mindfulness tactics for everyday life in Lyra’s app or on the web
Guided Self-Care with a Coach
With a care plan crafted by your own Lyra coach, you can learn new mental health strategies at your own pace
Ongoing sessions via live messaging or live video-plus between-session support-help you get to the root of your challenges
Lyra’s therapists diagnose and treat mental health conditions like depression, eating disorders, PTSD, and others, and they provide support in person or via video
Get ongoing access to an evidence-based provider, beginning with an in-depth consultation to diagnose your condition and discuss the right medications for you
Support with moderate to high-risk drinking behaviors and alcohol use disorder
High touch support when transitioning to intensive out-patient, partial hospital program, rehabilitation or inpatient facilities for kids, teens, and adults
You can also tap into no-cost legal, financial, and identity theft support, as well as 24/7 referrals for dependent, child, elder, and pet care. Learn more about these services at intuit.lyrahealth.com or call Lyra Health at 1-877-212-7941.
How to Get Started
- Register at intuit.lyrahealth.com.
- Complete a brief wellness questionnaire to receive personalized care recommendations.
- Review high-quality coaches and therapists matched to your needs.
- Book an appointment in person or via video as early as the next day or tap into self-care apps.
Find coaching and therapy for children
Parents parent seeking care for a child under age 18 first need to create an account for your child(ren), then navigate to the Search for Care page and select Find my child care (2–17).
Dependents over the age of 18 can create their own account and search for and schedule care with a Lyra provider without parental permission. Lyra collects individuals’ dates of birth during registration to determine appropriate use and may restrict access. If you or your dependent 18+ experience difficulty accessing the platform, please contact the Lyra care team.
Where to Get Help
Lyra Health care team
Suicide and Crisis Lifeline
If you, your loved one or friend is experiencing a mental health crisis, get immediate, confidential help, 24/7
Phone or Text: 988
Personalized guidance to help you understand the benefit options that best meets you and your family’s needs
Monday - Friday, 8AM – 8PM PT