We know that your family is always at the top of your priority list. Child and elder care helps you save money and gives you peace of mind by helping you find temporary and long-term care for a loved one.
All regular full-time and part-time employees working 20 hours or more a week.
How it works
How to enroll
Preregister to use backup care
To use the backup care service, you must preregister by either:
- Calling 1-877-242-2737
- Visiting the Bright Horizons website (username: Intuit; password: Benefits4You)
If you’ve been hired within the last week, ask Bright Horizons to contact their eligibility team to verify your eligibility and secure services.
How to get started
Child and elder care
There are many reasons that your regular care arrangements can fall through. Bright Horizons Back-Up CareTM provides access to credentialed in-home care specialists as well as accredited child care centers so you can go to work.
Bright Horizons can find you emergency backup care when you need to be at work and your normal arrangement is not available or a need suddenly arises. For example, school is closed after a snowstorm, your nanny is on vacation, your child is mildly ill (has a fever, diarrhea, or rash), or your parent who lives in another providence suddenly becomes ill. You are not able to use backup care for evening or weekend babysitting services.
You’re eligible for up to 20 backup care days per calendar year for each person needing care. Care is available for your dependent children and immediate family and your spouse’s or domestic partner's immediate family.
The maximum (20 visits per dependent, per calendar year) applies to both center-based and in-home care.
- For center-based care, you pay $20 per day for one child ($30 for two or more).
- For in-home care, you pay $7 per hour, for both child care and elder care (with a four-hour minimum).
You pay by credit card, debit card, or electronic funds transfer (EFT) at the time you make your reservation.
How do I book backup care? To use the backup care service, you must preregister by either calling 1-877-242-2737 or visiting the Bright Horizons website (username: Intuit; password: Benefits4You).
Where to get help